Customer service in Barbados sucks. There are too many instances where Barbadian consumers have to go the extra mile to get service that should be provided at minimum. It often feels as though come entities purposely frustrate their clients and somehow forget that we are the reason why they make money. Many of them have […]
Our aim is to help consumers to understand their market place and be knowledgeable about their rights and the rights of their product and service providers.
It’s the one phrase that can create panic in the hearts and minds of patients, medical staff and business professionals. “A medication recall has been announced”. In recent weeks and months, there have been several medication recalls which have sparked confusion, dread and fear in people who depend on the affected medications. Because of the […]
Are you one of those people who watches how your dollars and cents add up at the gas pumps in Barbados? It seems as though gas does not last as long as it used to. Filling up one’s gas tank is now a tactical exercise that requires advanced monitoring and miles and kilometers rationing. How […]
Are you a Barbados based consumer who is fed up with the service that you’ve been receiving? Did you purchase a defective product and you’re not sure what to do? Have you been wronged and you think your rights have been violated? About the Consumer Complaints Guide The Consumer Complaints Guide is a resource for […]
What is customer service worth to companies? From time to time we are faced with situations that make us think that companies do not understand how valuable it is to their business. The other day I heard a work colleague complaining about bad service at one of the utility companies here in Barbados. She went […]